Return & Refund Policy

Effective Date: 08-Apr-2026
Last Updated: 08-Apr-2026

At PakNMore, we are committed to providing high-quality products and services. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

1. Eligibility for Returns

We accept returns on eligible items within 30 days of the original purchase date, subject to the following conditions:

Item must be unused, in original condition, and in original packaging
Proof of purchase (receipt or order confirmation) is required
Items must not be damaged due to misuse or neglect
2. Non-Returnable Items

The following items are non-returnable and non-refundable:

Custom printed products (including business cards, banners, signs, foam boards, posters, etc.) unless defective or incorrect due to our error
Personalized or made-to-order items
Shipping services and postage fees (FedEx, UPS, USPS) once processed
Digital products or downloadable files
Gift cards or prepaid services
Notary and other completed service fees
3. Damaged, Defective, or Incorrect Orders

If you receive an item that is:

Damaged
Defective
Incorrect due to our error

Please contact us within 5 business days of receipt at [Insert Email Address] or visit one of our store locations.

We will:

Replace the item at no cost, or
Provide a full refund if replacement is not possible

For print products, we may request photos of the issue for quality verification.

4. Refunds

Once your return is received and inspected:

Approved refunds will be issued to your original payment method
Refunds are typically processed within 5–10 business days
Shipping charges are non-refundable, unless the return is due to our error
5. Exchanges

We only replace items if they are defective or incorrect. If you need an exchange, please contact us at:

📧 atoka@paknmore.com
📍 Visit us in-store at either PakNMore location

6. Return Shipping
Customers are responsible for return shipping costs unless the return is due to our error
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items
7. In-Store Purchases

Items purchased in-store may be returned at the original location within the return window, subject to the same conditions outlined above.

8. Pack & Ship Promise

For items packed and shipped by PakNMore under our Pack & Ship Promise:

If your item is damaged in transit, we will assist with claims and cover eligible costs as outlined in our service guarantee
Coverage applies only when items are packed by our team
9. Contact Information

If you have any questions about our return policy, please contact us:

PakNMore
🌐 www.paknmore.com
📧 atoka@paknmore.com
📞 901-837-0307

10. Policy Updates

We reserve the right to update this Return & Refund Policy at any time. Changes will be posted on this page with an updated effective date.